Louis Okechukwu, BuiltbyLouis
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Insights

Notes from the support queue.

Practical WordPress troubleshooting notes on hosting, email deliverability, plugin conflicts and performance. Everything here comes from problems I have actually had to solve, not from summarising the WordPress developer documentation.

WordPress troubleshooting notes on hosting, plugin conflicts and performance
Illustration: finding which WordPress plugin broke the site

How to find which plugin broke your site without taking it offline

Deactivating everything works, but it takes your site down while you do it. There are better ways to isolate a plugin conflict.
Illustration: WordPress email deliverability troubleshooting

Email from your WordPress site stopped arriving. Here is where to look.

Contact form submissions that vanish are almost never a WordPress bug. They are usually an authentication problem, and the fix is in your DNS.
Illustration: why your WordPress site is slow

Why your WordPress site is slow, and why the caching plugin did not help

Caching only helps with one kind of slowness. Here is how to find which kind you actually have, starting with server response time.

Stuck on a WordPress troubleshooting problem?

Describe what is happening and I will tell you what is actually wrong.

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